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Resource Manager (software development projects) - Plymouth Meeting, PA
The Resource Manager/Master Scheduler has responsibility to manage forecast for long range resource planning considering workloads, lead times, project life cycles and work capacity. Supporting the Chief Operating Officer, the role includes establishing and reviewing planning rules and modifiers to drive Project Delivery. Your activities will include planning and monitoring the cost of projects, preparing schedules with inputs from various departments within CRF Health, and understanding the work and time involved in planning each activity. The Master Scheduler is responsible for planning, scheduling, coordinating, and monitoring projects, and the resources (including people) required, through the complete life cycle.
- Forecasting and demand management (interface with sales)
- Capacity planning (interfacing with ops)
- Leading business S&OP process
- Ownership of capacity plan
- Inputs into strategic workforce planning
- Ownership of master schedule
- Responsible for global workload allocation
- Compliance to the planning tools and processes
Verification Specialist - Iasi, Romania
Our R&D teams are based in both Helsinki and Iasi. Once the tool has been developed our Project Delivery team work with our clients - Pharmaceutical companies who are researching the drugs on volunteers and patients. Our Project Delivery teams capture the what tailoring is required for the GUI front end and our Application Specialists work on the tailoring aspects. Once the front end has been tailored to reflect individual client needs and before it goes live with the end users (patients and volunteers) we need to test the tool extensively. This is where the Verification Specialists come in.
You would be part of a department of 30 in Romania (and 35 in Finland), primarily supporting our Project Delivery teams in the US and the UK, from Iasi.
Performs testing and quality assurance tasks related to tailoring phase of the delivery projects or any standard or reference solution related earlier phases. Manages own assignments and schedule, and serves as a resource for other departments on issues relating to the tester’s modules. Operates under moderate supervision.
In April 2017 we completed the office fit out and have what we think is a truely great work space at the Moldova Business Center in Iasi. We now have over 130 employees in Iasi and will be fitting out part of a second floor to house our growing team.
Key words here - Verification, Quality Assurance, Testing, User Acceptance Testing
BE Software Developer, RD, to boost TrialConsent development velocity as part of the development scrum team located in Helsinki.
Verification Specialist, RD, to boost TrialConsent development velocity as part of the development scrum team located in Helsinki.
Solutions Designer - Plymouth Meeting, PA (local candidates only please)
Design solutions for clinical trials utilising CRF Health’s product portfolio. Analyze study protocol requirements as well as consider scientific guidance, design best practices, and CRF Health’s products and standards.
Solutions Designers continue to work on the project through its delivery to the client by defining user stories (requirements), prioritizing the backlog according to what the client needs, and accepting user stories once implemented to ensure they’re fit for purpose. They also design the key elements of the solution, communicate proactively with the implementing teams to ensure the implementation of the solution progresses as planned, review implementations, provide guidance and support to the implementing teams, and ensure the solution is implemented according to standards and best practices.
The key responsibility of the role is to provide solution consultation to clients. Solution Designers participate in client meetings with the goal of supporting the client decision making. They will provide recommendations, design alternatives and background to best practices to ensure the right choices are made. They will document the design decisions in user stories and ensure the backlog is prioritised according to client needs. In addition, they will participate in internal design meetings to lead the design across implementation teams.
Solutions Designers document their deliverables with accuracy and in a way that makes it easy for others to understand how the solutions work in visual and structured formats. Their primary role is to communicate the essence of the solution: the "why" and "what". The implementing teams will own the "how".
Solutions Designers will manage CRF Health’s solution best practices and standards – each with an area of ownership, such as a specific product, indication, or template, etc. They will lead the development and knowledge sharing of their areas, including lessons learned for the benefit of new opportunities and projects.
They will also provide solutions-focused training to Sales and Client Services on how to utilize product functionality in clinical trials.
Application Specialist, Iasi, Romania x 4 for a October start.
Having successfully built our Iasi office up to over 110 employees in under 12 months, we are expanding operations further. With R&D, Verification and Support Services already in place, we are now building our Project Delivery capability. Our core tools are developed in Helsinki and Iasi, the solution sold to pharmaceutical clients trialling new therapeutic drugs and treatments. Each new study is unique, they deal in different medical areas, from oncology to respiratory. Our tool allows for complex alarms to be set, questions to be built out, tailoring the tool to meet the clients individual needs.
This is a hybrid role of a Business Analyst to conduct tailoring of our application used clinical research organisation. We want you to have an awareness of SQL, or languages such as Python or Java. You will NOT be designing software, (this is done in our Helsinki and Iasi locations) but you will work closely with the wider team of Project Managers and Project Co-Ordinators and the clients themselves. (Pharmaceutical and CRO's)
You would be working as an Application Specialist for client projects in the maintenance phase initially and liaising with counterparts in the US and the UK who cover the entire setup, maintenance and decommissioning to ensure delivery of robust, high-quality eCOA solutions using TrialMax platform. On occasion, may be required to support sales efforts. Designs for individual clinical trials are often complex and may involve multiple company products and computer environments. The role is one that incorporates both Business Analysis - understanding the client's needs, discussing with them its capability, and incorporating the necessary changes. As an Application Specialist, you will be enhancing the tool, using our proprietary language to adapt the tool to provide the information in the way that the client requires, and further developing the tool to ensure the functionality required is in place.
We would typically have a group of three Application Specialists working in each of our Delivery Teams, you will be working with the Team Manager, the Project Managers and Project Coordinators. A background in SQL and languages such as Java and Python gives you the skills you need to learn our proprietary language.
In addition to the pure technical skills you will be learning about our industry and that of our clients, in addition to being a specialist in the CRF Health applications you will soon become an adept Business Analyst with real knowledge of Clinical Trials and Clinical Research with opportunities within CRF Health in Iasi to move in to a Project based role, in to Verification, or R&D.
Team Manager - Test Engineers
CRF Health has enjoyed great success over the last few years which has been driven by talented, dedicated staff who have delivered products and services of value to our customers.
It is people who are at the heart of this business. Our future is dependent on us being able to attract talented people like you! R&D personnel include: - Software Designers, Software Architects, Product Owners, Team Managers and Test Engineers.
The Team Manager - Test Engineers, is a leading member of a CRF Health R&D Testing team. Team Manager is responsible for creating and maintaining supportive and effective working environment for Validation Specialists in scrum teams and in Validation team of all levels in their daily activities and coordinating/prioritizing all other quality control activities locally. Team managers are accountable for team related reporting, metrics collection and future planning according to scrum team processes and practices and also are responsible for the onboarding, training and support of new team members.
With two Team Managers in place, we are now looking to recruit the third who will come from a Test background and will specifically look after the Test Engineers. Most of the Test Engineer community is already being recruited, with two yet to go and will sit at 10 Test and Validation specialists working in five separate R&D Teams. The R&D teams cover a variety of CRF Health projects. A scrum team typically comprises of a Product Owner, 5 x Software Developers and 2 x Test Engineers. Projects include - Trial Consent, Mobile Application Devices, eCOA and Integration.
We are interviewing for a Team Manager who comes from a strong Test background themselves, who understands the need to balance delivery targets with robust testing. We want you to understand both Manual and Automated Testing, to have a good understanding of Agile methodology, the use of Scrum and Sprints, and the necessity of a first class Testing function. You will have led teams, upwards of 6 people. You will be working within a matrix management structure with counterparts in Iasi and Helsinki.
Software Architect, web / mobile applications (Helsinki)
Are you enthusiastic about designing and building reliable, maintainable and easy-to-use systems? Are you seeking a meaningful role that positively impacts lives of millions of people?
Our TrialMax®software platform is the market-leading eCOA (Electronic Clinical Outcome Assessments) solution for clinical trials. Patients, clinicians and caregivers around the world use this platform daily to report outcomes in clinical trials by using mobile devices and personal computers. The regulated nature of our business is challenging, but you will soon learn this exciting new world with the help of our domain experts.
Please review our Press Release and this recent article in the press to find out some of our latest news.
And to find out more about what others say about this "Finnish Unicorn" follow the link in to a recent report concerning the sale of CRF Health, by Vitruvian, to GenStar - who also own Bracket. CRF Health and Bracket have now merged taking company of 650 people company to 1500!
The article talks about the “Unicorn story”. The success story of CRF Health and the merge between Bracket and CRF Health can be described as the "4th Unicorn ever grown from this country" and demonstrates that CRF Health is a company established in Finland by Finnish nationals and one of the the most successful startups in Finland. Our R&D continues in Finland and we see the story as only just beginning.
Project Manager - Clinical Trials eCOA - Iasi, Romania
You will need to have robust Project Management experience ideally in a Clinical Research, Clinical Trials or Pharmaceutical sector however, a proven track record of project management will be considered. You will be handling the entire project and different types of studies being covered off in different geographys, and different therapeutic areas - such as influenza, oncology, arthritis, diabetes etc. You will manage Application Specialists, Project Coordinators and Project Assistants and being the main contact point with the clients - which may be pharmaceutical companies or CRO's. Your team will be headed up by a Team Manager and typically consist of three Project Managers, three Project Co-Ordinators, a Project Assistant, Application Specialists and Trainee Application Specialists. Your focus will be on the projects undertaken for specific clients.
As a project manager you need to demonstrate past experience of: scheduling workloads; meeting key delivery dates; managing costs and risks; understanding the scope of the project and ensuring change control and change management principles are included, enusre the quality is measured and Key Performance Indicators met or exceeded.
Technical Writer - Iasi, Romania
CRF Health is a Software House, developing software solutions used in Clinical Trials. Our product base includes eCOA and Trial Consent. The R&D teams operate out Helsinki, Finland and Iasi, Romania and our customer facing, Technical Services and Delivery Services teams operate out of the UK, the US and from summer 2018, Romania. Our client facing teams comprise of Project Managers, Project Co-Ordinators, Project Assistants, Application Specialists and Associate Application Specialists. Each clinical trial we operate, for our Pharmaceutical clients, require unique tailoring to the tool. The core tool has features including diary reminders and alarms and the scope to capture results from questions written to suit each drugs trial. Our Application Specialists work with the Pharmaceutical companies to ensure that the tool meets the specific needs - creation of alarms and diary reminders, bespoke questions written, so that we can help our clients in understanding patients, volunteers or subjects experience in the drugs trial. Our technical writers are a key component to ensure the user experience. User documentation needs to be created specific to each study. Documentation is written for different groups of people, the clinicians and the subjects. The look and the feel of the documentation needs to be user friendly and we also need the technical writers to be able to take a technical specification and turn it in to language suitable for non-technical people.
We are building the Technical Services and Delivery Services teams. The Technical Writers will work closely with all team members and ultimately will grow to a team of five in Iasi. The first two are being recruited now, with a view to commence work in the summer 2018. During the interview process we will be looking to see examples of your work.
Director, Testing Services - Office base, Iasi Romania. Teams in Finland and Romania
CRF Health is a software house operating in the Clinical Trials arena. Founded in Helsinki in 2000 we have grown to over 650 permanent employees across Finland, the US, the UK and Romania. Opening our office in Iasi in March 2017, we have now grown to over 110 personnel just in Iasi. We have various teams in place including some 30 R&D professionals. A member of the Technology Office Leadership Team, is responsible for development and management of a high-performing R&D Validation and Testing team across two countries that understands the Software validation and testing requirements, tools and processes in a regulated environment while reaching maximum velocity and high-quality standards.
The role directs the company’s R&D Software and Hardware validation and testing activities.
Manages the validation process and projects. Ensures their continuous improvement in terms of process, tools and methodologies, while ensuring efficient and robust business continuity by using test automation and reusable test asset in full extend when applicable.
Directs validation and testing activities supporting continuity of the company’s technology platform.
Ensures validation activities alignment with company’s long-term strategy, strategic programs and product roadmaps. Leads cost effective test solutions development for the current and future business solutions.
Provides technical assistance and leadership, when necessary. Works in close co-operation with other units to maximize cross unit synergies, like efficiencies with Operations verification and Solution Architecture validation.
Manages R&D Validation releases; their staffing, efficiency and quality. Ensures quality up-streaming to minimize non-quality cost.
We are looking to recruit a highly motivated Logistics Professional who is seeking an opportunity to demonstrate their leadership capabilities and knowledge of Supply chain best practice to manage our Logistics operation.
Managing the day to day activities of the Logistics Operations to ensure that all deployments and returns are handled efficiently, on time and to a high quality.
- Has an appetite to understand the root cause of a problem and implement the appropriate corrective action relating to both isolated and systematic problems
- Someone who has experienced Business Change Management and can deliver change through process improvement and people engagement
- An individual who remains relevant and stays a breast of new technology and SCM tools and techniques
- Demonstrate good leadership qualities
- Energetic leader of people who wants to develop a culture of continuous Improvement across teams
- Has a good knowledge and exposure to problem solving techniques
- Good understanding how to apply Industry standard SCM tools and techniques such as Lean thinking, Kaizen, TQM, Poka-yoke, PDCA
Head of Regulatory Affairs - Hammersmith, UK base
This position leads the Group’s regulatory affairs function. The role is to ensure that the company follows all applicable global regulations in an efficient manner consistent with the company business model.
CRF Health develops software used for Clinical Trials with two main tools, eCOA and TrialConsent. Ours is a rightly a highly regulated sector and we work with various regulatory authorities including MHRA and FDA. Our clients are Pharmaceutical companies and CRO's who use our suite of products as part of the Clinical Trials of new drugs and therapies. As a company we have grown from just 420 people in March 2016 to over 620 people today. We have operations in the UK, the US, Finland and Romania and a global client base.
Test Automation Specialist - Iasi, Romania
Our Verification Team is based in both Helsinki and Iasi. Once the tool has been developed our Project Delivery team work with our clients - pharmaceutical companies who are researching the drugs on volunteers and patients. Our Project Delivery teams capture the what tailoring is required for the GUI front end and our Application Specialists work on the tailoring aspects. Once the front end has been tailored to reflect individual client needs and before it goes live with the end users (patients and volunteers) we need to test the tool extensively. This is where the Verification Teams comes in.
Currently we have a heavy onus on Manual Testing for the UAT piece. We are looking to harness the advantages that Automated Test Tools will bring to the team, the company and the product.
In April 2017 we completed the office fit out and have what we think is a truly great work space at the Moldova Business Center in Iasi. We now have over 140 employees (September 2018) in Iasi and will be fitting out part of a second floor to house our growing team.
Develops and maintains test asset used for tailoring phase automated testing activities. Influences study design to maximize testability and automation potential and performs testing and quality assurance tasks. Manages own assignments and schedule, and serves as a resource for other departments on issues relating to the test modules. Operates under moderate supervision and interacts with R&D test automation architect to maximize the reusability of already existing solutions.
Key words here - Verification, Quality Assurance, Testing, User Acceptance Testing
Senior Automation Specialist, Helsinki
We in CRF Health are excited to be fast growing and hiring to build the next generation of products, sound practices and values that will meet and exceed the customer expectations of our products and services. We are the global leader in eCOA (electronic clinical outcome assessments) solutions for the life sciences industry but still very humble and we hope you join our tremendous team that has helped changed our industry for the better. Our customers include most of the top global pharmaceutical companies. Our R&D center is located in Helsinki city center.
As Senior Automation Specialist you perform complex testing tasks, requiring planning, scheduling and testing. You operate under general supervision.
CRF Health develops software used for Clinical Trials. Patients/Volunteers/Subjects take part in a trial, some of which continue for years. Our tool captures in a very robust way, their "experience". Objective and Subjective questions are asked and the value of the answers only really useful if they answer the question whilst taking the drugs or therapies. By capturing the information in a timely fashion, our Pharmaceutical clients have a strong set of evidence to ensure that the drugs can be taken to market more swiftly, making money for the Pharma, bringing life saving medicine to patients and contributing to the health and welfare of all.
Our R&D establishment in Helsinki comprises of over 100 people - including Validation/Test Engineers, Software Architects, Software Developers. We typically operate in 8 person Scrum Teams - a Product Owner, 5 x Software Designers, 2 x Test or Validation Engineers
Our company was founded in Finland in 2000. We grew to over 60 people and a Private Equity company became the major shareholder and with their input we grew to over 320 personnel by 2015. At this point CRF Health was "sold" to Vitruvian. We have subsequently grown to over 650 permanent staff (320 in 2015, 420 in 2016, 530 in 2017) and operate in the UK, the US and Romania. Our R&D function in Romania consists for some 40 personnel and complements the excellence undertaken in Finland.
And the story continues..... In addition to eCOA (Clinical Outcome Assessments) CRF Health has recently added a new product to our offering TrialConsent™ which has been developed jointly in Romania and Finland. Vitruvian has recently entered into discussions with another private equity company, GenStar and we are in the process of having our ownership moved across to GenStar who in 2017 bought Bracket, another serious player in the eCOA and Clinical Trial space. This deal will result in the merging of both company, with the new entity then becoming a 1500 person company.
Our TrialMax® software platform is the market-leading eCOA (Electronic Clinical Outcome Assessments) solution for clinical trials. Patients, clinicians and caregivers around the world use this platform daily to report outcomes in clinical trials by using mobile devices and personal computers. The regulated nature of our business is challenging, but you will soon learn this exciting new world with the help of our domain experts.
Please review our Press Release and this recent article in the press to find out some of our latest news.
Database & System Administrator, Helsinki
Are you looking for a new interesting business area to work with? Are you looking for a meaningful job? We offer responsible position in international atmosphere and in growing technology company with competitiveness benefits.
Our Production IT team in Helsinki is growing and we are looking for a Database & System Administrator for full-time position.
As a Database & System Administrator you will be responsible for the day to day operation of the database systems. Typical tasks include database systems operations, maintenance, monitoring and upgrading of system and application software. You need to be able to cope with different technical platforms and need to be able to prioritize your tasks.
You will also participate in project work in various infrastructure development projects. Your role in these projects is providing technical expertise in design, setup and testing phase.
Lean Six Sigma Black Belt - PLYMOUTH MEETING, PA
The Lean Black Belt/Continuous Improvement Manager will lead site and cross-functional continuous improvement projects aligned with the Global Operations Strategic Objectives.
This is a key leadership position to support our Lean Sigma Operational Excellence program, supporting improvement initiatives, reporting directly to the VP, Business Transformation. The role is responsible for building and managing a team of greenbelts and engaging a community of yellow belts that are tasked with guiding the business through wide scale process re-engineering primarily using Lean Management methodologies.
This position will require an experienced Lean Six Sigma leader with a strong process background, that is able to facilitate and drive change in a fast-paced growth focused environment leveraging his/her strong interpersonal skills. Key to success in this position is the ability to work within the organization at all levels and within all functions, creating value and buy-in as the lead change facilitator for the Lean Six Sigma transformation.
Do view the benefits on offer at CRF Health
Project Manager - Plymouth Meeting, PA
You will need to have robust Project Management experience in a Clinical Research, Clinical Trials or Pharmaceutical sector. You will be handling the entire project and different types of studies being covered off in different geographys, and different therapeutic areas - such as influenza, oncology, arthritis, diabetes etc. You will manage Application Specialists, Project Coordinators and Project Assistants and being the main contact point with the clients - which may be pharmaceutical companies or CRO's.
Your team will be headed up by a Team Manager and typically consist of three Project Managers, three Project Coordinators, a Project Assistant, and Application Specialists. Your focus will be on the projects undertaken for specific clients.
Project Coordinator - Plymouth Meeting, PA
The Project Coordinator is an integral member of the CRF Health project team responsible for delivering projects. The Project Coordinator is responsible for directing, organizing and controlling project activities. The Project Coordinator is the primary client contact for projects in maintenance and decommissioning phases. The Project Coordinators works closely with other team members (typically comprising of a Team Manager, a Senior Project Manager, Project Managers, other Project Coordinators and Project Assistants, together with Application Specialists.)
We are typically sourcing Project Coordinators throughout the year. With some 24 Project Coordinators in both the US and the UK project delivery teams, opportunities come about due to continued growth and individuals being promoted to Project Manager or moving elsewhere in the business (recent internal moves have included individual moving across to the PMO, to Data Management, to Reporting and other parts of the business) it is typical for us to be on the look-out for great talent.
Operations Systems Specialist - Iasi, Romania
This position is for an Operations systems Specialist role within the Technical Support Office (TSO) team to support the functional excellence objective. Its focus lies in: Process, Tools and Governance underpinning the delivery of functional excellence.
This team supports the drive for efficiency through standardisation and improvement of consistent quality by the Application Support (AS) services delivery and Operations, in relation to the CRF Health’s phases of delivery and New Product Introduction (NPI).
The TSO is to be the technical authority or Subject Matter Expert and to be the reference point for overseeing uniform practices through implementation of generic templates and standard approaches based on Therapeutic Areas and complexity of service.
This role is to focus on the suite of tools used to implement, manage maintenance and manage decommissioning for CRF Health systems. You will support efficiencies by being the technical authority on all aspects of this suite of tools used including OTS (off the shelf), applications and also CRF Health developed applications used by the Applications Specialists. As part of the TSO team you will work with the other team members to clearly identify improvements and efficiencies and agree and plan adoption across the delivery and other service teams as appropriate.
As the Ops System Specialist you will be regarded as the super user, generating reports, and monitoring that the suite of tools are used as expected, consistently through oversight and compliance checks. The role is also responsible for defining and delivering training through to supporting and mentoring the AS community.
You will be responsible for monitoring and documenting the suite of tools; upgrade paths, lifecycle and manage version control and patch management cycles for each application. The principle focus of the team is to introduce auditable consistency across the new builds, without negative impact to existing delivery, and to support this through implementing fully monitored, version controlled management for new service delivery.
You will also support the team where required.
You will be required to document and monitor the effect of the management and to verify the impact across the delivery life cycles. The role will also require relationship management and alignment with all process owners, business partners, technology and compliance.
The ideal candidate needs to possess in-depth Application Specialist product and detailed applications knowledge and expert knowledge of user’s applications, and will provide input to members of the Technical Services teams. A good attention to detail and interest in documentation and automation of logging and reporting is also required.
Our office in Iasi was opened in April 2017 with the first 12 employees arriving after training in Helsinki. We have now grown to over 110 employees with many more roles to be filled in 2018.