• Project Manager - Clinical Trials, eCOA Solutions

    Job Locations UK-LND-Hammersmith
    Job ID
    Project Delivery
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Project Manager  - Hammersmith, London, W6


    With continued growth of our customer base we are adding in two permanent Project Manager positions in to the existing structure two work on eCOA projects for our clients, pharmaceutical companies and CRO's conducting Clinical Trials. Our tools are used for Trials in a range of therapies and we have particular strength in respiratory conditions, oncology and diabetes.


    You will need to have robust Project Management experience, ideally in a Clinical Research, Clinical Trials or the Pharmaceutical sector however, a proven track record of project management will be considered.  You will be handling the entire project and different types of studies being covered off in different geographys, and different therapeutic areas - such as influenza, oncology, arthritis, diabetes etc.  You will manage Application Specialists, Project Coordinators and Project Assistants and being one of the main contact point with the clients - which may be pharmaceutical companies or CRO's. 


    Your team will be headed up by a Team Manager and typically consist of 3x Project Managers, 3x Project Co-Ordinators, 1x  Project Assistant, 3 x Application Specialists and 1x Trainee Application Specialists.  Your focus will be on the projects undertaken for specific clients. 


    As a Project Manager you need to demonstrate past experience of: scheduling workloads; meeting key delivery dates; managing costs and risks; understanding the scope of the project and ensuring change control and change management principles are included, ensure the quality is measured and Key Performance Indicators met or exceeded. As a methodology we utilise Lean Six Sigma.


    We have now moved to our new offices: Waterfront, Manbre Road, Hammersmith W6 9RH 





    Key Accountabilities/Decision Making & Influence

    Responsible for overall management and execution of the project and coordination of the project team.

    • Interpret the relevant client materials to asses all possible project deliverables in addition to those identified during the sales phase of the study.
    • Primary customer contact for the project working closely with the Customer’s project leadership to achieve the study goals.
    • Responsible for ensuring compliance to QMS (Quality Management System), adequate planning and resourcing, as well as budget oversight and forecasting).
    • Responsible for ensuring that the Project Team maintains high quality service and on time delivery of data and project outputs for the customer.
    • Responsible for developing, reviewing and approving other project related study documentation during the course of the Project Lifecycle.
    • Develop the project and validation plan paying specific attention to all the project deliverables.
    • Conduct periodic status checkpoints with customers and teams to assess progress against the plan.  Perform re-forecasts of project variables as necessary throughout project.
    • Prepare and review status reports on all project activities and issues as required.
    • Review the project actual versus budget on a regular basis, identifying and creating Changes in Scope (CIS) as appropriate.
    • Conduct internal and external post mortem reviews and reports.
    • Utilize project management skills of communication, presentation, time management, organization and planning to successfully implement company’s products.
    • International Travel required as needed.  (up to 25% of your time)

    Knowledge, Skills & Attributes

    We have a particular interest in candidates demonstrating some or all of the following:

    • Educated to Bachelors Degree or equivalent calibre
    • A thorough understanding of Project Management principles - a project management qualification is preferred
    • Experience in a Project Management role OR equivalent, ideally related to the pharmaceutical or clinical research industry
    • Experience/understanding of the clinical research environment and GCP principles is preferred
    • Ability and experience of direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget
    • Excellent Communication & Influencing 
    • Excellent in Planning & Organising
    • Able to portray a professional appearance and presentation to the customers
    • Able to communicate and deal effectively with all levels of the organization
    • Confident and comfortable speaking in front of diversified and/or large audiences
    • A team oriented person with a “can do” attitude





    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.
    We have operations in Finland, the US, Romania and the UK and continue to grow in terms of revenues, customer numbers and employees.
    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.
    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.  More information on CRF Health to be found at www.crfhealth.com

    Details of the benefits offered can be found here.


    If this role isn't quite right for you then click here and search on all our current vacancies.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more



    CRF Health Logo - a CRF Bracket Company     


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