• Application Specialist, eCOA Library

    Job Locations RO-Iasi, Romania
    Job ID
    Information Technology
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Application Specialist, eCOA Library - Iasi, Romania


    Application Specialist will develop eCOA instruments using TrialMax platform (Web, Slate, Touch, App) according to questionnaire specific requirements, common instrument best practices and SDLC requirements. Also, will create specifications and supporting documentation for the instruments & work to ensure instruments in the eCOA Library are made available to study teams in a timely manner.


    Our office in Iasi was opened in April 2017 and has now grown (Feb 2018) to 83 people. You need to be a real self starter and have the aptitude to work on your own projects as you will work remotely from the Project Delivery Application Specialists (Based in UK and US) taking full ownership of the eCOA Library and the question templates we use and develop new templates. You will be developing these questions using TrialMax, our proprietary language which is similar to the structure of SQL or Python. You will work with the Project Delivery teams and learn about the different therapeutic areas where eCOA is used, understand individual client needs, the necessary tailoring required to the front-end tool and and ensure that the client's needs are met and that the subjects (patients and volunteers) user experience is first class. We are looking for an individual who is comfortable in learning our proprietary language and willing to cross train, maybe from an older language.  

    Key Accountabilities/Decision Making & Influence

    • Develop eCOA Instrument Template solutions using TrialMax platform (Web, Slate, Touch, App) according to the common requirements surrounding specific questionnaires
    • Develop and store instruments and their localizations in the Solution Library
    • Work with the instrument owners and authors to develop author approved implementations of instruments
    • Identify and document areas for improvement and standardization in the design and implementation process
    • Provide analysis on instrument template usage as well as gap analysis on template needs
    • Interact with Science, Solution Architecture, Technical Services, Technical Support Office and Client Services to review new and modified templates and on strategies to conform to template standards
    • Work with R&D and other Application Specialists to develop solutions for identified improvements and standardizations
    • Work with AppDev and Solution Architecture to identify updates to the eCOA templates to improve data quality, scalability and efficiency
    • Interface with Science, Solution Services, Technical Services, Technical Support Office, Data Science, QA, and Support Staff to ensure compliance with the SDLC/PLC
    • Document risks and issues related to eCOA instrument deliverables
    • Investigate and propose solutions for changes in requirements or potential issue/bug
    • Review documentation for accuracy and completeness, tracking and driving completion of milestones per the eCOA instrument schedule
    • Develop and support the execution of the template library maintenance and lifecycle
    • Design and develop the Solution Library structure and functionality to ensure usability and search-ability of its contents
    • Review, update and incorporate instruments developed by Client Services into the Solution Library
    • Knowledge and understanding of working within the TrialStudio platform


    • Work under minimal supervision
    • Collaboration and participation in Application Development and/or Solution Services Demo review meetings weekly to review progress
    • Support dissemination of knowledge of improvements and standardizations as well as the work of the Solution Library
    • Support project Application Specialists in utilizing the Solution Library
    • Interface with authors, clients and other external parties when applicable
    • Work will be reviewed by the role holder’s line manager and stream leader through personal contact, team/stream meetings as applicable


    Knowledge, Skills & Attributes

    • Bachelor’s degree or equivalent
    • Demonstrated programming experience; Technical competency
    • Strong organizational skills
    • Ability to multi-task, effectively set own priorities and work independently
    • High degree of self-motivation and attention to detail
    • Must have excellent time management
    • Must have a good understanding the QA process
    • Must have good written and oral communication skills in English
    • Ability to operate within cross-cultural, multi-disciplinary teams and therapeutic areas
    • Must be a team-oriented person with a “can do” attitude


    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.


    We have operations in RomaniaFinland, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.


    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.


    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.





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