• Project Assistant

    Job Locations UK-LND-Hammersmith
    Job ID
    Project Delivery
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Project Assistant


    We currently have eight Project Delivery Teams in the UK comprising of: 1 x Team Manager; 3 x Project Managers; 3 x Project Co-ordinators; 3 x Application Specialists; and entry level appointments for 1 x Associate Application Specialists and 1 x Project Assistant.


    The Project Assistant is a supporting member of a CRF Health project team.  Project Assistants are assigned tasks to support the project and the clients.  We see this as an entry level appointment, with genuine scope to move in to progress in to a Project Co-Ordinator.  From there our people have moved into an Applications Specialist role, or in to a Project Manager position.




    Key Accountabilities/Decision Making & Influence

    • Handle daily project correspondence with internal and external clients
    • Creates shipment tasks and assists with help desk tickets as necessary
    • Manage user account details in TrialManager® and other systems as necessary
    • Supports Project Managers with internal and external project meetings including study team meeting minutes
    • Contribute to unit testing activities to support the utmost design quality / minimize bugs
    • Create/review/update user manuals, status reports and other project documentation
    • Assists project team with the setup, maintenance and decommissioning phases of a project
    • Supports the localization of eCOA text and manuals including completing the Language Deployment Checklist and Screen Review
    • Perform Internal User Acceptance testing as required and assists with UAT script writing
    • As required, helps support the CRF Health Data Management team

    Knowledge, Skills & Attributes

    • Bachelors degree, HND or relevant experience
    • Understanding and/or experience of clinical trials/pharmaceutical industry is an advantage
    • Excellent time management, communication (oral and written), and organizational skills
    • Must have solid MS Office Suite experience – Word, Excel, with MS Project, PowerPoint preferred
    • Must be able to communicate effectively with all members of Client Services
    • Able to multi-task and work with multiple team members 
    • Must be detail orientated
    • Must be a team oriented person with a “can do” attitude
    • Must be able to use own initiative and work independently as needed

    Our comprehensive benefits package includes:

    • 25 days holiday + 8 public holidays per annum
    • Training - a mixture of formal classroom training, e-learning and "on-the-job"
    • Inclusion in the company bonus scheme and Performance Related Pay (PRP)
    • Inclusion in the Company Equity Scheme
    • After three months service, participation in the Company Pension Scheme - contributory, and managed by AXA.

    About the company - Global Leader in eCOA Solutions for Clinical Trials 
    CRF Health is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers.  Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations.
    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more

    Please note we are NOT able to provide sponsorship for work visas or relocation assistance.




    CRF Bracket was formed in 2018 by the merger of CRF Health and Bracket to provide life science companies with patient-centric technology solutions that advance clinical research and transform the patient experience. Our solutions are trusted by pharmaceutical companies of all sizes, including all of the top 20 pharmas, as well as CROs, biotechs, and academic institutions on over 4,000 global clinical trials. For nearly 20 years, we have been committed to helping life science companies bring life-changing therapies to patients and communities around the world. The culture our founders instilled continues to drive our values today as we are innovative, results-driven, and deeply committed to our customers. We believe each and every person in our company plays a part in our success—our employees are proud, passionate, and own their contributions, both individually and in collaboration with an inspiring team of colleagues.

    • Our US offices are in Plymouth Meeting, PA; Wayne, PA; Trevose, PA; Boston, MA; Arlington, VA; San Francisco, CA; and San Diego, CA
    • Our UK offices are in Hammersmith, London; Reading; and Sandwich, Kent
    • Our Finland office is in Helsinki
    • Our Romania office is in Iasi
    • Our Japan office is in Tokyo
    • Our Czech Republic office is in Prague
    • Our India office is Hyderabad


    More information on our organisation to be found at: www.crfhealth.com and www.bracket.com and we will be announcing the arrival or our new combined website very soon.





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