• Project Manager

    Job Locations UK-LND-Hammersmith
    Job ID
    Project Delivery
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Project Manager - Hammersmith, London, W6 (Team EU7)


    CRF Health and Bracket merged in September 2019. CRF Health have been growing year on year in terms of revenues, clients and employee numbers. At the start of 2016 we sat at 400 staff, Jan 2018 600 and Jan 2019 740 in our own right but as a combined company CRF Bracket sits at 1558.


    Our clients are pharmaceutical companies, conducting clinical trials with a view to bringing new drugs to market and CRF Bracket has a part to play in that with our eCOA solution.  Working under a Team Manager and with other Project Managers, Project Co-Ordinators, Project Assistants and Application Specialists, you would work as as a Project Manager for client projects in setup, maintenance and decommissioning and on occasion, may be required to support sales efforts. Designs are often complex and may involve multiple company products and computer environments. Manage CRF Health’s relationship with customers as the primary customer contact for project related issues.

    Key Accountabilities/Decision Making & Influence

    • Responsible for overall management and execution of the project and coordination of the project team; free of production bugs through guaranteed unit testing
    • Interpret the relevant client materials to assess all possible project deliverables in addition to those identified during the sales phase of the study
    • Primary client contact for the project working closely with the client’s project leadership to achieve the project goals
    • Responsible for ensuring compliance to QMS (Quality Management System), adequate planning and resourcing, as well as budget oversight and forecasting
    • Responsible for ensuring that the Project Team maintains high quality service and on time delivery of data and project outputs for the client
    • Responsible for developing, reviewing and approving other project related project documentation during the course of the Project Lifecycle
    • Develop the project and validation plan paying specific attention to all the project deliverables
    • Conduct periodic status checkpoints with clients and teams to assess progress against the plan. Perform re-forecasts of project variables as necessary throughout project
    • Responsible for the preparation and review of status reports on all project activities and issues as required
    • Review the project actual versus budget on a regular basis, identifying and creating Changes in Scope (CIS) as appropriate
    • Conduct internal and external post mortem reviews and reports
    • Utilize project management skills of communication, presentation, time management, organization and planning to successfully implement company’s products
    • Work with Program Directors as needed to ensure consistency between projects with a single sponsor
    • Responsible for keeping project status maintained using CRF Health internal systems
    • International Travel required as needed
    • Other responsibilities will be assigned as required

    Knowledge, Skills & Attributes

    • A minimum of a Bachelors Degree or Associate’s degree with equivalent experience
    • Must have a thorough understanding of Project Management principles, a project management qualification is preferred
    • Must have experience in a Project Management role OR equivalent , ideally related to the pharmaceutical industry
    • Exposure to eCOA is preferred
    • Experience/understanding of the clinical research environment and GCP principles is preferred
    • Ability and experience of direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget
    • Must have excellent writing, editing, time management, communications, decision making, presentation, and organizational skills
    • Must be able to portray a professional appearance and presentation to the customers
    • Must be able to communicate and deal effectively with all levels of the organization
    • Must be comfortable speaking in front of diversified and/or large audiences
    • Must be a team oriented person with a “can do” attitude


    CRF Bracket was formed in 2018 by the merger of CRF Health and Bracket to provide life science companies with patient-centric technology solutions that advance clinical research and transform the patient experience. Our solutions are trusted by pharmaceutical companies of all sizes, including all of the top 20 pharmas, as well as CROs, biotechs, and academic institutions on over 4,000 global clinical trials. For nearly 20 years, we have been committed to helping life science companies bring life-changing therapies to patients and communities around the world. The culture our founders instilled continues to drive our values today as we are innovative, results-driven, and deeply committed to our customers. We believe each and every person in our company plays a part in our success—our employees are proud, passionate, and own their contributions, both individually and in collaboration with an inspiring team of colleagues.

    • Our US offices are in Plymouth Meeting, PA; Wayne, PA; Trevose, PA; Boston, MA; Arlington, VA; San Francisco, CA; and San Diego, CA
    • Our UK offices are in Hammersmith, London; Reading; and Sandwich, Kent
    • Our Finland office is in Helsinki
    • Our Romania office is in Iasi
    • Our Japan office is in Tokyo
    • Our Czech Republic office is in Prague
    • Our India office is Hyderabad


    More information on our organisation to be found at: www.crfhealth.com and www.bracket.com and we will be announcing the arrival or our new combined website very soon.





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