• Senior Logistics Deployment Coordinator

    Job Locations UK-Kent-Sandwich, Kent, UK
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Senior Logistics Deployment Coordinator - Sandwich Kent


    The Senior Logistics Deployment Coordinator supports the Logistics Planning Manager and Customer Delivery teams to make sure that client deliverables are shipped correctly and on time.

    Key Accountabilities/Decision Making & Influence


    • Handles daily project logistics correspondence between Logistics and the Project Teams
    • Attend internal project kick off meetings.
    • Attend client calls as requested
    • Work with the Procurement team and the Inventory team to make sure study supplies are ordered / allocated and organize equipment to be in the relevant warehouses prior to study go live
    • Generate where necessary, Commercial invoice documentation for shipping tickets ensuring that the queue is maintained
    • Ensure that device database, including new products that are added to CRF Health Portfolio, is maintained
    • Collaborate with logistics shipping team with regard to urgent shipments
    • Create Shipping tasks in NetSuite when necessary
    • Able to run reports in a timely manner and ensure they are accurate before sending to the relevant person/s or team. 
    • Assist Line Manager to maintain device / country requirement export database
    • Assist Line Manager to improve and maintain shipping forecast
    • Plan and run 1:1 team member meetings
    • Manage holiday/absence approval process via People Hub 
    • Must be able to assist Line Manager to close out NCR's in a timely manner
    • Able to communicate with individuals in a motivational and engaging manner
    • Able to determine when and how to treat information confidentially   
    • Collaborating and sharing knowledge, process changes (UK and US LDC). To include process improvements that have a benefit to Safety, Quality, Cost, Delivery or People 
    • Able to follow and apply the Performance Management Process (PMP) for setting SMART objectives and training needs for team members 
    • Able to deliver feedback in a professional manner using an agreed feedback mode
    • Review capacity and assist Line Manager in allocating resource to the delivery teams

    Knowledge, Skills & Attributes


    • A background working in a logistics role, ideally for at least 2 years.
    • Minimum education: GCSE (England) / High School graduation (US) or country equivalent.
    • Understanding and/or experience of clinical trials / pharmaceutical industry is an advantage.
    • Must have excellent time management, communications, and organizational skills.
    • Customer Service experience essential
    • Must be able to communicate effectively with the project teams, other streams and suppliers
    • Able to multi-task and work with multiple team members. 
    • Must be a team oriented person with a “can do” attitude.
    • Must be analytical


    We have operations in Finland, Romania, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.
    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.
    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.  More information on CRF Health to be found at www.crfhealth.com

    If this role isn't quite right for you then click here and search on all our current vacancies.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more





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