• Senior Clinical Advisor

    Job Locations US-PA-Plymouth Meeting, PA. USA
    Job ID
    Business Analysis
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Senior Clinical Advisor-Plymouth Meeting, PA

    Senior Clinical Advisor provides clinical expertise in digitalizing the informed consent process and capture of clinical outcome assessments (eCOA) and use of connected health devices in clinical trials for the benefit of CRF Health’s clients. They also provide guidance and insight internally and contribute to the company’s product development and through leadership initiatives.

    Clinical Advisor consults clients during sales and study delivery, providing recommendations for electronic informed consent design to ensure optimized patient understanding and successful clinical trials operations. They provide GCP guidance. They also facilitate electronic clinical outcome assessment solution design and deliveries in a consultative role.

    This position will develop an understanding of different therapeutic areas and type of studies to support the use of eCOA and eConsent across CRF Health’s business.

    The position will promote the art of eCOA and eConsent supporting a sense of purpose in the organization and appreciation of clinical best practices


    1. Provide Clinical Advice for studies to ensure CRF Health’s services and solutions meet clinical operations requirements. The goal is to provide optimal solutions to ensure studies meet their objectives. This includes for example
      1. Analyzing study protocols and client needs, documenting study requirements and success factors
      2. Doing research to develop knowledge and collate prior experience
      3. Providing guidance on services and solution design for Sales and Solution Architects and Operations
      4. Providing guidance in client meetings
      5. Providing guidance in internal design discussions
    2. Provide recommendations for eConsent solution design for studies to ensure optimal patient understanding and operational fit with study requirements, including for example
      1. Defining a structure for eConsent content
      2. Proposing and defining multimedia content for optimal understanding
      3. Providing guidance on clinical operations considerations
    3. Provide engaging clinical trials, eConsent and eCOA related training to new staff in collaboration with Learning and Development to provide them with an understanding of clinical trials and eCOA.
    4. Develop new and improved best practices for eConsent and eCOA and share them so that they can be utilized in clinical trials by Operations, Solution Architects, Scientific Advisors, Sales, Marketing and R&D.
    5. Stay on the leading edge of clinical operations related to eCOA through collaboration with clients, KOLs and industry forums so that CRF Health can utilize the most up to date eCOA understanding in its client projects and appears as the best eCOA provider in the industry
    6. Present and promote CRF Health in the industry, including active participation in industry forums, conferences, delivering speeches webinars and papers on selected topics to raise awareness of CRF Health as a leading eCOA provider
    7. Other responsibilities will be assigned as required



    1. The role influences solution and service design for clients internally and externally
    2. They make decisions on recommendations based on input from various stakeholders
    3. The role influences product and service development ensuring clinical needs are considered



    1. Advanced degree in pharmacology or another appropriate field
    2. 15 years of broad experience in global clinical operations across several therapeutic areas
    3. Knowledge of electronic clinical outcome assessments’ clinical operations aspects
    4. Advanced knowledge of GCP and applicable global regulations
    5. Ability to develop expertise in new fields through research and networking
    6. Ability to instil confidence when providing client consultation


    Desirable (maximum 5):

    1. Experience in writing informed consent forms (eConsent preferred but not a must)
    2. Ability to take feedback and handle opposing views and find resolutions for the benefit of the study
    3. Strong analytical and problem-solving skills
    4. Have strong interpersonal skills along with excellent verbal and written skills
    5. Effective, positive team player who can work across stream and teams and in a matrix environment.
    6. Can easily communicate with clients and all levels within the organization



    About CRF Health

    Global Leader in eCOA Solutions




    CRF Health is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers.  Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations.  More information can be found on our website.  


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