Director, Client Relations - UK Based.
The Director, Client Relations will in close collaboration with multiple business streams, establish a trusted/strategic advisor relationship with the company’s key accounts. This person will (in part) be responsible for increasing customer satisfaction as well as meeting the company’s goal of increased client retention and award volume in their assigned account. They will be responsible for the development and implementation of strategies and tools designed to aid the company in growing adoption and increasing retention of its products and services in their assigned key accounts. These strategies and tools will play a vital role in helping the company meet its strategic and commercial goals.
We are a software house developing eCOA and Trial Consent. Our clients are Pharmaceutical companies and CRO's and we would expect you to have experience in these sectors to be successful in the role.
Please click here to view the benefits package offered to those on the CRF Health Payroll.
CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.
We have offices in Finland, Romania, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.
CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.
Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.
Our UK operations are in Hammersmith, London and Sandwich, Kent. Please note that we will be relocating our Hammersmith offices in September 2018 to 12 minutes walk from our current location to Waterfront, Manbre Road, Hammersmith, London W6 9RH
We are an equal opportunities employer. All positions at CRF Health are offered subject to certain conditions which will include your right to work in the United Kingdom, satisfactory references and you not having any criminal convictions (excluding spent convictions) which we consider relevant to your employment.
CRF Health take GDPR very seriously and your privacy and information is important to us. Although we would like to retain your details on file, so we can understand the history of your interaction and your interest in CRF Health and our opportunities, we also want to be able to consider you for other opportunities as they arise, in coming months and years, we recognise that you may wish to remove some personal information or even have your details deleted from our portal. Should you wish to amend your details, please go in to your personal dashboard (where you were taken when signing in) and make whatever changes, additions or deletions you want, or if you wish to remove entirely, then in the dashboard against your iCIMS account click the "GDPR" button and send in the request. We routinely purge the system.