• Business Development Associate

    Job Locations US-PA-Plymouth Meeting, PA. USA
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Business Development Associate - Inside Sales, Plymouth Meeting, PA


    The Business Development Associate role is an entry level position on the Inside Sales Team and a critical role in helping CRF Health achieve continued growth and account penetration.  The Inside Sales Team works in collaboration with our Marketing and external Business Development/Sales teams.


    The Business Development Associate will be responsible for identifying and creating new qualified sales opportunities in their assigned territory by managing and qualifying inbound warm leads generated by Marketing, qualifying these leads and developing opportunities in prospect accounts through research, outbound calls, email and other forms of outreach. We are looking for highly motivated, performance-driven, energetic, enthusiastic, confident and coachable individuals seeking an opportunity that can lead to professional growth in Sales. The Business Development Associates work in a supportive and dynamic team environment that is competitive, metrics and quota-driven.



    • Prospect, identify, initiate, develop and nurture business relationships and opportunities in assigned territory/market/target accounts to generate new business.
    • Manage and qualify inbound warm leads from Marketing to create sales ready leads and opportunities.
    • Perform timely outbound calls and engage in other forms of communication (i.e. emailetc.) to prospect new opportunities and qualify warm leads from Marketing.
    • Engage in clear and effective communication (outbound calls, emails etc.) to build/cultivate interest in and educate on CRF Health’s products and services.
    • Identify key decision makers, determine buying readiness and timelines.
    • Meet metrics, targets and quotas established.
    • Possess a firm understanding of CRF Health’s products and services.
    • Handle objections and use sales strategy/technique to match customer needs to our solutions.
    • Capture and manage information/data/metrics in CRM system.
    • Attend trade shows and conferences.
    • Provide demos and capabilities presentations.



    • Bachelor’s degree in business or related field
    • 0 - 2 years prior lead generation or inside sales experience
    • Pharmaceutical and/or CRO experience a plus but not required
    • Ability to work independently in fast-past environment
    • Exceptional interpersonal skills including strong verbal and written communication skills
    • Proficient in Word, Excel, Outlook and PowerPoint
    • Experience with CRM systems a plus
    • Ability to meet or exceed targets and quotas
    • Enthusiastic, reliable and independent self-starter with strong organizational, decision making, problem solving and creative thinking skills
    • Ability to multi-task and shift priorities as needed and work as an individual contributor as well as part of a team
    • Honest, high level of work ethic and integrity, assertive and strong desire to succeed
    • Deal with setbacks philosophically and learns from these situations
    • Team player who supports others when needed


    About CRF Health

    Global Leader in eCOA Solutions




    CRF Health is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers.  Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations.  More information can be found on our website.  


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