• Localisation Team Leader

    Job Locations RO-Iasi, Romania
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Localisation Team Leader - Iasi, Romania  


    Our tools are used by patients, careers and hospital workers, capturing information on individuals involved in the clinical trials.  The tool is tailored by our Application Specialists to meet each client's specific needs - language, fonts, formatting.  The role of the Localisation team would suit an individual with strong attention to detail, able to multi-task, and with a strong administration background.  Experience of Excel, Powerpoint and Word is essential as in an interest in technology, pharmaceuticals and medical research.


    The Localisation Team Leader manages, motivates and co-ordinates works on different Localisation tasks.  This office-based leadership role provides supervisory management of the Localisation Team within the Client Services (CS) organization


    You would be accountable for the successful delivery of localisation activities, meet key project milestones, whilst adhering to Good Clinical Practice (GCP), CRF Health processes and regulatory compliance. 


    You and your team would maintain  a close working relationship with Delivery Teams and key stakeholder, ensuring our premier client requirements are met and that processes are aligned with CRF Health best practices and consistently applied.

    Key participant in process improvement activities, assuring adherence within the Localisation Team.


    Our company was founded in Finland in 2000. We grew to over 60 people and a Private Equity company became the major shareholder and with their input we grew to over 320 personnel by 2015.  At this point CRF Health was "sold" to Vitruvian. We have subsequently grown to over 650 permanent staff (320 in 2015, 420 in 2016, 530 in 2017) and operate in the UK, the US and Romania. Our R&D function in Romania consists for some 40 personnel and complements the excellence undertaken in Finland.


    And the story continues.....  In addition to eCOA (Clinical Outcome Assessments) CRF Health has recently added a new product to our offering TrialConsent™ which has been developed jointly in Romania and Finland. Vitruvian has recently entered into discussions with another private equity company, GenStar and we are in the process of having our ownership moved across to GenStar who in 2017 bought Bracket, another serious player in the eCOA and Clinical Trial space.  This deal will result in the merging of both company, with the new entity then becoming a 1500 person company.


    Our TrialMax® software platform is the market-leading eCOA (Electronic Clinical Outcome Assessments) solution for clinical trials. Patients, clinicians and caregivers around the world use this platform daily to report outcomes in clinical trials by using mobile devices and personal computers. The regulated nature of our business is challenging, but you will soon learn this exciting new world with the help of our domain experts.


    Please review our Press Release to find out some of our latest news.




    • Accountable for all translations within the Localisation Team – direct communication with Translation vendors
    • Support the planning for the localisation team including resource, workload and capacity management, forecast the resource needs for team based on the sales pipeline
    • Oversee day-to-day line management of the localisation team
    • Responsible for successful delivery of all localisation activities, ensure time-lines are met to the required level of quality
    • Provide weekly status reports, highlighting risk to Associate Director of Localisation
    • Work closely with Associate Director, Project Delivery Team Managers to ensure cohesive and consistent delivery
    • Acts as point of escalation for delivery for resolution of issues and conflicts within the team
    • Provide leadership in problem solving, defining the solution through to implementation
    • Support the hiring of new staff for the Localisation Team (UK & Romania), ensuring staff are trained and on boarded effectively, assign mentors as required.
    • Responsible for personal development of team members and performance management activities and 1:1s
    • Create an environment with good morale and a strong work ethic, minimizing staff turnover
    • Ensures adherence and compliance to the company’s Quality Management System by the Localisation Team members
    • Contribute to the strategy and support the implementation for process development and improvements
    • Supports Associate Director, Project Delivery in strategic planning and direction
    • Flexibility to assume other duties as requested


    • Bachelor’s Degree in Life Sciences, Business, IT or other relevant experience
    • Must be office-based
    • Experience managing teams in a project based environment is preferred, including recruitment and personnel management activities
    • Must have an understanding and experience in the pharmaceutical industry and clinical trial process
    • Should understand the software life cycle and the specification and configuration of software products
    • Proven project execution track record with a strong attention to detail
    • Must be able to direct activities of a team, ensuring customer satisfaction and maximizing company’s revenues
    • Must have excellent written, time management, communications, decision making, human relations, and organizational skills
    • Must portray a professional appearance and presentation to the customers
    • Must communicate and deal effectively with all levels of the organization
    • Must be a team oriented person with a “can do” attitude
    • Must have a strong problem solving ability


    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.
    We have operations in Finland, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.
    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.
    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.  More information on CRF Health to be found at www.crfhealth.com

    If this role isn't quite right for you then click here and search on all our current vacancies.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more






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