• Vendor Specialist, eCOA Instruments/Health Outcomes Analyst

    Job Locations RO-Iasi, Romania
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Specialist eCOA Instruments, Iasi, Romania


    The  Specialist, eCOA Instruments is responsible for management of vendors specializing in COA validation and key stakeholders such as instrument owners. They support the Sales team by providing quotes for instrument related 3rd party work such as cognitive debriefing and usability testing, translations and linguistic validation, and license management. They also provide information about instruments (including whether CRF has implemented them previously) and translation, licensing and validation requirements for proposals and client requests.


    The individual will build a deep understanding of the instrument knowledge-base within CRF Health by compiling and keeping updated information on our previous instrument experience and researching information on those questionnaires CRF Health does not have previous experience with.



    • Obtain quotes to support eCOA deployment in client research including but not limited to validation of paper-to-electronic migration, translations and linguistic validation as well as instrument license management
    • Provide information of implementation and deployment requirements of specific instruments, including contacting instrument authors to find out their requirements and obtain their permission for electronic deployment
    • Provide Sales teams with instrument information as needed for proposals and client requests
    • Supporting development and maintenance of the Instrument Library by researching and collating relevant information on COA instruments into the Library.
    • Collaborate with the Localization Team and Project Management Office to support instrument-related work during project delivery
    • Develop additional resources relating to eCOA and disseminating throughout the company.
    • Other responsibilities will be assigned as required.


    • Third-party vendor management experience
    • Excellent skills in stakeholder and client relations
    • Ability to manage own work and work independently
    • Ability to collaborate across multiple offices and time zones
    • Have extremely strong interpersonal skills along with excellent verbal and written skills.
    • Strong research abilities
    • Need to be a high energy, enthusiastic team player who can easily communicate with clients and all levels within the organization
    • (Preferred) 2 years relevant life sciences experience
    • (Preferred) Familiar with health outcomes and validated questionnaires



    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.
    We have operations in Finland, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.
    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.
    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.  More information on CRF Health to be found at www.crfhealth.com

    If this role isn't quite right for you then click here and search on all our current vacancies.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more




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