Client Relations Director - WEST COAST BASED ROLE
The Director, Client Relations will in close collaboration with multiple business streams, establish a trusted/strategic advisor relationship with the company’s key accounts. This person will (in part) be responsible for increasing customer satisfaction as well as meeting the company’s goal of increased client retention and award volume in their assigned account. They will be responsible for the development and implementation of strategies and tools designed to aid the company in growing adoption and increasing retention of its products and services in their assigned key accounts. These strategies and tools will play a vital role in helping the company meet its strategic and commercial goals.
About CRF Health
Global Leader in eCOA Solutions for Clinical Trials
CRF Health is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers. Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations. More information to be found on our website.