• Application Specialist - Iasi, Romania

    Job Locations RO-Iasi, Romania
    Job ID
    Project Delivery
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Application Specialist, Iasi, Romania x 3 for a December start.

    Having successfully built our Iasi office up to over 140 employees in under 12 months, we are expanding operations further. With R&D, Verification and Support Services already in place, we are now building our Project Delivery capability. Our core tools are developed in Helsinki and Iasi, the solution sold to pharmaceutical clients trialling new therapeutic drugs and treatments. Each new study is unique, they deal in different medical areas, from oncology to respiratory. Our tool allows for complex alarms to be set, questions to be built out, tailoring the tool to meet the clients individual needs.


    This is a hybrid role of a Business Analyst to conduct tailoring of our application used clinical research organisation.  We want you to have an awareness of SQL, or languages such as Python or Java.  You will NOT be designing software, (this is done in our Helsinki and Iasi locations) but you will work closely with the wider team of Project Managers and Project Co-Ordinators and the clients themselves. (Pharmaceutical and CRO's)
    You would be working as an Application Specialist for client projects in the maintenance phase initially and liaising with counterparts in the US and the UK who cover the entire setup, maintenance and decommissioning to ensure delivery of robust, high-quality eCOA solutions using TrialMax platform. On occasion, may be required to support sales efforts. Designs for individual clinical trials are often complex and may involve multiple company products and computer environments. The role is one that incorporates both Business Analysis - understanding the client's needs, discussing with them its capability, and incorporating the necessary changes. As an Application Specialist, you will be enhancing the tool, using our proprietary language to adapt the tool to provide the information in the way that the client requires, and further developing the tool to ensure the functionality required is in place.
    We would typically have a group of three Application Specialists working in each of our Delivery Teams, you will be working with the Team Manager, the Project Managers and Project Coordinators.  A background in SQL and languages such as Java and Python gives you the skills you need to learn our proprietary language.


    In addition to the pure technical skills you will be learning about our industry and that of our clients, in addition to being a specialist in the CRF Health applications you will soon become an adept Business Analyst with real knowledge of Clinical Trials and Clinical Research with opportunities within CRF Health in Iasi to move in to a Project based role, in to Verification, or R&D.


    • Perform requirement gathering and business analyst tasks for eCOA collection, reporting and data transfer;
    • Provide guidance to the client on the most suitable solution, ensuring that all recommendations are achievable within the scope of the product;
    • Develop eCOA solutions using TrialMax platform (Web, Slate, Touch) according to the requirements gathered and interpretation of the client clinical protocol;
    • Present eCOA solutions at client design review and testing (UAT) meetings at customer sites (as required);
    • Create dynamic online reports in TrialManager web portal, using SQL;
    • Implement custom data post-processing tools, using Java or other programming languages;
    • Actively participate at client meetings acting as an ambassador for CRF Health at all times;
    • Investigate and propose solutions for change in requirements or potential issue/bug;
    • Ensure that the Project Team maintains a high quality service and on time delivery of project outputs for the client; guaranteed thorough unit testing;
    • Support development, review and approval of project related study documentation during the course of the Project Lifecycle, ensure documentation is complete and of a high quality;
    • Work with Project Managers to ensure complete review of application design for end user use and adherence to a clinical protocol;
    • Responsible for ensuring compliance to QMS (Quality Management System);
    • Perform billable application work, including system reviews and sales prototypes at customer sites;
    • Ensure, knowledge and understanding remains up-to-date with TrialMax software releases and updates;
    • Support onboarding and training/mentoring of new hires;
    • Domestic and International Travel as necessary.


    • BSc, BA or relevant experience;
    • Demonstrated programming experience and SQL knowledge;
    • Excellent time management and communication skills;
    • Team working and organizational skills;
    • Ability to work independently, demonstrate problem solving skills and ability to escalate when necessary;
    • Able to provide succinct and accurate feedback to the client and the teams about progress and outcomes;
    • Evidence of the willingness and capability to share knowledge openly with others;
    • Remains calm under pressure and can handle multiple tasks at any one time;
    • Has great attention to detail and accuracy in what they do and takes pride in delivery a high quality output;
    • Must be team oriented with a 'Can Do' attitude.


    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.

    We have operations in Finland, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.

    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.

    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world. More information on CRF Health to be found at www.crfhealth.com

    If this role isn't quite right for you then click here and search on all our current vacancies in Romania.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more





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