• Team Manager - Test Engineers - Helsinki, Finland

    Job Locations FI-Helsinki, Finland
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Team Manager - Test Engineers

    Helsinki, Finland


    CRF Health has enjoyed great success over the last few years which has been driven by talented, dedicated staff who have delivered products and services of value to our customers.


    It is people who are at the heart of this business. Our future is dependent on us being able to attract talented people like you! R&D personnel include: - Software Designers, Software Architects, Product Owners, Team Managers and Test Engineers.


    The Team Manager - Test Engineers, is a leading member of a CRF Health R&D Testing team. Team Manager is responsible for creating and maintaining supportive and effective working environment for Validation Specialists in scrum teams and in Validation team of all levels in their daily activities and coordinating/prioritizing all other quality control activities locally. Team managers are accountable for team related reporting, metrics collection and future planning according to scrum team processes and practices and also are responsible for the onboarding, training and support of new team members.


    With two Team Managers in place, we are now looking to recruit the third who will come from a Test background and will specifically look after the Test Engineers. Most of the Test Engineer community is already being recruited, with two yet to go and will sit at 10 Test and Validation specialists working in five separate R&D Teams. The R&D teams cover a variety of CRF Health projects. A scrum team typically comprises of a Product Owner, 5 x Software Developers and 2 x Test Engineers. Projects include - Trial Consent, Mobile Application Devices, eCOA and Integration.

    We are interviewing for a Team Manager who comes from a strong Test background themselves, who understands the need to balance delivery targets with robust testing. We want you to understand both Manual and Automated Testing, to have a good understanding of Agile methodology, the use of Scrum and Sprints, and the necessity of a first class Testing function. You will have led teams, upwards of 6 people. You will be working within a matrix management structure with counterparts in Iasi and Helsinki.




    • Provide line management to the R&D Testing team
    • Acts as point of escalation for resolution of issues and conflicts within the team
    • Provide leadership in problem solving, defining the solution through to implementation
    • Responsible for personal development of R&D Testing Team members and performance management activities 
    • Support the hiring of new staff for the R&D Testing team, ensuring staff are trained and onboarded effectively, assign mentors as required. 
    • Create an environment with good morale and a strong work ethic, minimizing staff turnover and winning/retaining clients 
    • Ensures adherence and compliance to the company’s Quality Management System 
    • Contribute to the strategy and support the implementation for process development and improvements
    • Assists in establishment of company’s product development goals and objectives. 
    • Works with the partners/subcontractors and familiarizes oneself with the partner/subcontractor process and tasks. Identifies and manage the relationship with 3rd party partners and subcontractors.
    • Travel as necessary.
    • Other responsibilities will be assigned as required.
    • Support Senior Director in strategic planning and direction


    • Bachelors or higher degree in Engineering, Information Systems or Computer Science.
    • Minimum of three years’ experience in software development environment.
    • In depth knowledge of Validation and related documentation process.
    • Good understanding of testing principles, and practical experience of test planning. 
    • Must have excellent time management and demonstrable problem-solving skills.
    • Must have excellent organizational, decision-making, oral and written communications skills.
    • Must be able to deal effectively with all levels of the organization.
    • Must be a team oriented person with a “can do” attitude.


    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.

    We have operations in Romania, Finland, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.

    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.

    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world. More information on CRF Health to be found at www.crfhealth.com


    If this role isn't quite right for you then click here and search on all our current vacancies in Romania.

    The "Behaviours" we will measure you against - the "how you do it" - includes:

    • Embrace Collaboration
    • Own Your Contribution
    • Drive for Results and
    • Passion for the Customer

    How do the decisions in the design and analysis of mode equivalence studies affect study outcomes? Learn more





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