• Senior Automation Specialist

    Job Locations FI-Helsinki, Finland
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Senior Automation Specialist, Helsinki


    We in CRF Health are excited to be fast growing and hiring to build the next generation of products, sound practices and values that will meet and exceed the customer expectations of our products and services. We are the global leader in eCOA (electronic clinical outcome assessments) solutions for the life sciences industry but still very humble and we hope you join our tremendous team that has helped changed our industry for the better. Our customers include most of the top global pharmaceutical companies. Our R&D center is located in Helsinki city center.


    As Senior Automation Specialist you perform complex testing tasks, requiring planning, scheduling and testing. You operate under general supervision.


    CRF Health develops software used for Clinical Trials. Patients/Volunteers/Subjects take part in a trial, some of which continue for years. Our tool captures in a very robust way, their "experience". Objective and Subjective questions are asked and the value of the answers only really useful if they answer the question whilst taking the drugs or therapies. By capturing the information in a timely fashion, our Pharmaceutical clients have a strong set of evidence to ensure that the drugs can be taken to market more swiftly, making money for the Pharma, bringing life saving medicine to patients and contributing to the health and welfare of all.


    Our R&D establishment in Helsinki comprises of over 100 people - including Validation/Test Engineers, Software Architects, Software Developers. We typically operate in 8 person Scrum Teams - a Product Owner, 5 x Software Designers, 2 x Test or Validation Engineers


    Our company was founded in Finland in 2000. We grew to over 60 people and a Private Equity company became the major shareholder and with their input we grew to over 320 personnel by 2015.  At this point CRF Health was "sold" to Vitruvian. We have subsequently grown to over 650 permanent staff (320 in 2015, 420 in 2016, 530 in 2017) and operate in the UK, the US and Romania. Our R&D function in Romania consists for some 40 personnel and complements the excellence undertaken in Finland.


    And the story continues.....  In addition to eCOA (Clinical Outcome Assessments) CRF Health has recently added a new product to our offering TrialConsent™ which has been developed jointly in Romania and Finland. Vitruvian has recently entered into discussions with another private equity company, GenStar and we are in the process of having our ownership moved across to GenStar who in 2017 bought Bracket, another serious player in the eCOA and Clinical Trial space.  This deal will result in the merging of both company, with the new entity then becoming a 1500 person company.


    Our TrialMax® software platform is the market-leading eCOA (Electronic Clinical Outcome Assessments) solution for clinical trials. Patients, clinicians and caregivers around the world use this platform daily to report outcomes in clinical trials by using mobile devices and personal computers. The regulated nature of our business is challenging, but you will soon learn this exciting new world with the help of our domain experts.


    Please review our Press Release and this recent article in the press to find out some of our latest news.


    Key Accountabilities/Decision Making & Influence



    You work directly with software development personnel to deliver high quality software applications on routine and complex projects.  Your primary responsibilities includes proactive testing, finding problems, analyzing them, and supporting Software Designers in corrective actions.  You plan, schedule and implement testing projects and change requests.You also:

    • Define test objectives and write test cases
    • Perform complex functional, application, regression and performance tests.
    • Researche and develop an understanding of the marketing requirements for the product, including how the product is actually used and what its performance requirements are.
    • Participate in project review meetings and review project requirements.
    • Assist less experienced Validation Specialists with difficult problems regarding testing approaches, application knowledge, and technical knowledge.
    • Review and approve testing documentation for project deliverables.


    Knowledge, Skills & Attributes



    • Associates Degree in engineering, information systems, and business or computer science is required.
    • Minimum of six years experience in product testing environment.
    • Must have excellent testing skills and an in-depth understanding of the QA process.
    • Able to train other Validation Specialists in procedures.
    • Able to supervise other Validation Specialists when required.
    • Experienced at writing test cases and designing test systems.
    • Knowledge of databases, Java and SQL programming, and different wireless- PDA-, and Internet applications.
    • Able to accurately estimate task durations and meet schedules.
    • Must have excellent communication skills.
    • Must be able to deal effectively with all levels of the organization.
    • Must be a team oriented person with a “can do” attitude.


    CRF Health aspires to be the market leading provider of patient centred eSource technology and service solutions focused on flexibility and innovation, underpinned by deep regulatory and technical knowledge and high-quality service delivery.


    We have operations in Finland, Romania, the US and the UK and continue to grow in terms of revenues, customer numbers and employees.


    CRF Health creates electronic Clinical Outcome Assessment (eCOA) solutions that are simple, scalable, and effective. From our collaborative, agile design approach to our user-friendly reporting tools, we streamline complex processes and deliver reliable results for superior clinical trial outcomes. We improve patient engagement with intuitive design, support study teams with tailored scientific insights, and secure high-quality data with precision. Above all, we ease the path to approval.


    Our personalized service and unparalleled eCOA expertise helps sponsors bring new medicine to market quickly and cost-effectively, improving lives across the world.





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