• Process Improvement Leader (Lean Six-Sigma Black Belt)

    Job Locations US-PA-Plymouth Meeting, PA. USA
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Position Summary

    Lean Six Sigma Black Belt - PLYMOUTH MEETING, PA


    The Lean Black Belt/Continuous Improvement Manager will lead site and cross-functional continuous improvement projects aligned with the Global Operations Strategic Objectives.


    This is a key leadership position to support our Lean Sigma Operational Excellence program, supporting improvement initiatives, reporting directly to the VP, Business Transformation. The role is responsible for building and managing a team of greenbelts and engaging a community of yellow belts that are tasked with guiding the business through wide scale process re-engineering primarily using Lean Management methodologies.


    This position will require an experienced Lean Six Sigma leader with a strong process background, that is able to facilitate and drive change in a fast-paced growth focused environment leveraging his/her strong interpersonal skills. Key to success in this position is the ability to work within the organization at all levels and within all functions, creating value and buy-in as the lead change facilitator for the Lean Six Sigma transformation.


    Do view the benefits on offer at CRF Health


    • Conducting End to End (E2E) process diagnosis to identify improvement opportunities across the business.
    • Lean Business partner for Line and Senior Management. Providing guidance and support to ensure effective and robust processes that deliver On-time, On Quality, On-Cost improvements for Client projects and services.
    • Project managing the Lean Six Sigma improvement projects using DMAIC and other transformation methodologies. This should include identifying the problem, defining the project objectives, managing project delivery and validating and reporting benefits.
    • Lead, and guide greenbelts to lead, continuous improvement projects across the Operations utilizing a variety of Operational Excellence Principles.
    • Support and mentor Greenbelts and other change champions across the business to ensure activities deliver target benefits on time and on budget.
    • Delivering training to Green Belts and Yellow belts as required – ensuring knowledge transfer.
    • Ensure effective stakeholder management to deliver and maintain effective improvement project sponsorship.
    • Acting as a change agent - build and deliver the change management strategy to ensure support and buy-in for improvement projects.
    • Effectively engage with other Improvement Leaders to ensure the consistency of approach across all improvement initiatives.
    • Support the VP Business Transformation to develop and embed a Lean Management System across the broader business.
    • Lead advanced problem solving efforts and develop the capability within the broader team to do so.
    • Supports the work environment with good morale and a strong work ethic.
    • Line Management of the Greenbelts within European locations in Finland and Romania.


    • Minimum of Bachelor’s Degree in either Science, Engineering, Business, IT or equivalent
    • Must be certified as a Lean Six Sigma Black Belt.
    • Pharmaceutical / Life sciences experience would be advantageous.
    • A broad experience of leading transformation / process improvements within a Technology and/or Pharmaceutical domain.
    • Must have at least three years’ experience of business transformation where performance improvement is a business priority.
    • With a strong leadership ability and the desire to drive/lead projects through to completion.
    • Must have good stakeholder and change management skills, capable of building a change management strategy to ensure support and buy-in for improvement projects.
    • Skilled in verbal and written communication and able to inform, influence and persuade at a senior level within the organization.
    • Excellent facilitation skills, with the ability to facilitate workshops, and the ability to drive and motivate teams including Senior Stakeholders.
    • Must be a team oriented person with a “can do” attitude.


    About CRF Health

    Global Leader in eCOA Solutions for Clinical Trials 


    CRF Health is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers.  Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations.  More information to be found on our website.  





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